Demand Operations Administrator
Hyland (company site, opens in a new tab)3–6 yrsRemoteDirect career pageEst. 8–14 LPA
Posted on 4 Sept
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Job description
Structured overview of role & requirements
About This Role
- Administer and maintain demand generation and engagement technologies like Salesforce, Marketo, Qualified, and 6sense to ensure data quality and operational consistency.
- Troubleshoot and resolve operational issues across demand platforms, document solutions, and escalate risks to stakeholders.
- Execute defined workflows in marketing tools, manage task intake via Workfront and JIRA, maintain documentation in Confluence, and collaborate with leadership and cross-functional teams.
Minimum Requirements
- Bachelor's degree in Marketing, Business, Information Systems, Communications, or related field (equivalent experience considered).
- 3–6 years experience supporting CRM, marketing automation, revenue technology, or demand generation platforms in a structured operational environment.
- Working knowledge and hands-on experience with Salesforce, Marketo, and demand generation technologies.
- Experience using tools such as Workfront, JIRA, and Confluence for task management and documentation.
Ideal Candidate Profile
- Experience supporting conversational engagement and account-based marketing tools such as Qualified and 6sense, including 1:1 and account-based workflows.
- Proven ability to operate within structured intake, prioritization, and governance processes for demand operations.
- Demonstrated capability to identify automation/AI improvement opportunities and collaborate with senior technical resources and stakeholders to implement improvements.