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Metro-based entry-level DevOps/support role with generalist skills attracts moderate candidate competition.
Foundational IT, Linux, and ticketing skills are easily transferable across industries.
No strict years or certifications and emphasis on foundational skills keeps shortlisting permissive.
Ensure smooth operation of digital railway applications by monitoring assigned wayside application dashboards and performing pre- and post-patch health checks.
Log, classify, and resolve incidents using approved runbook procedures and collaborate with multiple business teams including operations and engineering.
Assist senior engineers with post-incident documentation and participate in knowledge transfer and application onboarding activities, including joining 24x7 on-call rotation for critical incidents.
Basic awareness of railway systems and digital railway applications via academic study, internships, or early career exposure.
Foundational IT skills including Linux command line basics, TCP/IP fundamentals, and ability to read application logs.
Experience using ticketing or ITSM tools such as ServiceNow or Jira for incident logging.
Work Experience Required: Not explicitly mentioned in the JD.
Early career professionals with foundational IT knowledge and an interest in railway digital systems looking to grow technical expertise.
Candidates comfortable working in operational support roles involving monitoring, incident management, and applying standard procedures in a 24x7 critical environment.
Those who demonstrate intellectual curiosity about digital railway system impacts and a willingness to collaborate across functions for knowledge sharing.