Assoc Manager Payroll Delivery
Dayforce (company site, opens in a new tab)5+ yrsOn-siteDirect career pageEst. 8–15 LPA
Posted on 4 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage team delivering outsourced payroll services ensuring service excellence and customer satisfaction.
- Set and measure individual and team objectives; identify skills gaps and organize training to meet business goals.
- Lead talent management activities including hiring, performance management, mentoring, succession planning, and handle customer change control and payroll process leadership.
Minimum Requirements
- Minimum 5 years experience managing high volume and complex payrolls; end-to-end payroll experience is a plus.
- Supervisory experience in a customer services environment and managing customer relationships.
- Relevant payroll qualification or relevant experience; understanding of EMEA (UK) payroll legislative requirements.
- Work hours: 1:30 P.M. to 10:30 P.M. IST; ability to work flexible hours.
Ideal Candidate Profile
- Strong background in payroll domain with analytical and technical expertise, particularly in payroll outsourcing or consulting.
- Experience operating in multi-regional environments, especially EMEA region payroll compliance.
- Proven leadership skills in managing specialized teams to deliver quality, compliant payroll services with high customer satisfaction.