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Tier-1 brand, metro location, and common account manager title create high applicant competition.
Role demands healthcare publishing, public tender and distributor experience, making background transferability limited.
Requires sector-specific enterprise SaaS renewals, MEDDPICC, Salesforce, tender and channel experience, enforcing strict candidate fit.
Manage the region’s largest, most complex, and contested eProduct renewal accounts, including public-sector, consortium, and multi-site consortia.
Lead commercial negotiations independently up to agreed thresholds covering price uplift, contract restructuring, and multi-year terms while owning escalation strategies on at-risk revenue.
Maintain forecast accuracy using MEDDPICC and Salesforce, and partner with Customer Success Managers to convert product usage and adoption data into commercial renewal outcomes.
Significant B2B commercial experience with enterprise SaaS, digital content, subscription renewals, retention, or account management.
Proven track record managing scaled renewal books with measurable retention, price realization, and expansion outcomes.
Experience negotiating with institutional buying committees, public-sector authorities or channel partners, preferably in healthcare or clinical technology.
Strong proficiency in structured sales methodologies (preferably MEDDPICC) and disciplined Salesforce usage; executive-level English communication skills.
Experienced in handling complex, multi-stakeholder renewals within healthcare, health sciences education, or medical publishing sectors in South or Southeast Asia.
Capable of operating autonomously in senior individual contributor roles involving strategic negotiation and escalation management.
Demonstrated ability to build and maintain senior institutional stakeholder relationships, especially in environments with frequent leadership or economic buyer changes.