AI Operations Associate
Accordion (company site, opens in a new tab)4+ yrsOn-siteDirect career pageEst. 12–20 LPA
Posted on 3 Sept
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Job description
Structured overview of role & requirements
About This Role
- Monitor AI-driven workflows in production to detect abnormal behaviors, trust issues, and degraded outputs affecting finance-sensitive outcomes.
- Investigate output-quality incidents, distinguishing software defects from model or data issues, and partner with Engineering, QA, and business teams on incident resolution.
- Support operational controls including human-review patterns and vendor solutions, while acting as product owner for AI usage and adoption dashboards to track performance and adoption metrics.
Minimum Requirements
- 4+ years experience in AI operations, business process operations, production support, analytics, or QA.
- Proficiency in Python and experience utilizing APIs.
- Bachelor's degree preferred but not strictly mandatory.
- This position is not eligible for immigration sponsorship; US office-based with hybrid work flexibility.
Ideal Candidate Profile
- Experienced in managing AI-enabled workflows in finance or high-trust environments, with strong analytical skills to assess nuanced workflow issues.
- Ability to collaborate effectively across technical and non-technical teams under ambiguity and pressure, balancing evidence and business impact.
- Experienced in product ownership or operational analytics roles involving cross-functional coordination and incident management.