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Strong GE brand, metro location, and broad technical requirements increase candidate competition.
Strong healthcare interoperability and installed-base support requirements limit cross-industry transferability.
Explicit 10+ years and mandatory healthcare interoperability, languages, cloud and monitoring skills create strict filtering.
Lead resolution of product issues by root cause analysis, code/procedure updates, and escalations management.
Provide technical leadership and serve as SME for product implementation, coordinating across engineering, product, customer support, and field teams.
Manage L4 engineering operations including workload prioritization, system migrations, product upgrades, KPI reporting, and process standardization.
Bachelor’s degree in Computer Science or STEM field.
Minimum 10 years professional experience, with at least 5 years in programming using Java, C, C++ or C#.
Experience with scripting (Python, SQL, Bash), automation tools, and familiarity with cloud platforms (AWS) and monitoring tools (Prometheus, Grafana).
Strong knowledge of healthcare interoperability standards (DICOM, PACS, IHE, HL7).
Experienced in leading install base software product support and technical teams.
Demonstrates strong problem-solving and analytical skills with ability to handle escalations and ambiguous problem definitions.
Effective coordinator across global, cross-functional teams with experience managing operations, process compliance, and quality standards in healthcare software environments.