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Remote posting, mid-level (3+ years), and a recognizable enterprise brand increase applicant competition moderately.
Automation and RPA skills transfer across industries, but enterprise RPA and agentic frameworks require specific domain experience.
Explicit 3+ years requirement plus mandatory RPA, Python and API experience makes shortlisting fairly strict.
Design, build, deploy, and maintain intelligent automation solutions that reduce manual effort across Genesys IT and business operations, including Playwright-based workflows, API integrations, and AI-augmented pipelines.
Support existing RPA automations ensuring reliability, diagnose issues, and manage change to dependent systems.
Prototype and productionize agentic AI-driven workflows integrating LLMs and enterprise AI platforms to advance automation capability beyond traditional RPA.
3+ years of professional experience building automation solutions (scripted workflows, RPA, or API integrations) delivered to production.
Hands-on experience with at least one RPA platform (e.g., Automation Anywhere, Power Automate, UiPath) including maintenance and failure diagnosis.
Proficiency in Python or JavaScript/TypeScript for automation engineering with readable, maintainable code.
Experience working with REST APIs including authentication, error handling, rate limiting, and multi-step chaining.
Experience evolving automation capabilities from legacy RPA to AI-native, agentic workflows using modern frameworks (e.g., LangChain, CrewAI, AutoGen).
Skilled at process mapping and decomposition to identify automation opportunities and design solutions architecturally before coding.
Capable of establishing automation governance via telemetry, documentation, version control, and continuous optimization to measure deployment impact and ROI.