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High: known financial firm, metro location, generalist process associate role with broad applicant appeal.
Medium: core process skills transfer, but product and regulatory knowledge increases domain specificity.
Medium: no explicit years but requires SLA adherence, regulatory knowledge, training and quality skills.
Own end-to-end fund dealing process operations, ensuring work is processed accurately within agreed SLAs and errors are quality checked same day.
Drive operational excellence by conducting process trainings, leading improvement initiatives, supporting projects, and maintaining accurate management information (MI).
Take ownership of issues, escalate risks impacting SLAs, liaise with internal departments, and contribute to process documentation and innovation.
Work Experience Required: Not explicitly mentioned in the JD.
Ability to work offshore shifts with flexibility and handle large volumes under deadlines maintaining high accuracy.
Strong communication skills and attention to detail mandatory.
Should have capability to train team members on critical tasks and review/update process documents independently.
Experienced in operational excellence roles within financial services, preferably fund dealing or related areas.
Comfortable with metrics-driven environments using lean and Six Sigma methodologies.
Capable of independently managing escalations, process improvements, and cross-team collaborations.