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Metro-based senior hospitality GM with broad operations and sales remit yields moderate competition.
Role requires deep hotel operations and guest-experience expertise, limiting transferability across industries.
Explicit 12+ years industry and 2+ years in-role requirement enforces strict shortlisting.
Overall responsibility for hotel operations to achieve customer satisfaction and financial goals.
Drive sales, marketing, and distribution efforts, focusing on improving Guest Satisfaction scores.
Lead and develop executive and leadership teams to meet operational business needs.
At least 12 years of industry experience with international brands.
Minimum 2 years in a similar general management role.
Strong background in Rooms and Sales is advantageous.
Proven track record of making hotel operations profitable.
Strategic and creative leader with strong process orientation.
Demonstrates entrepreneurial leadership with ability to drive change and operational efficiencies.
Possesses strong PR and customer relationship skills, able to expand scope and ownership of projects.