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Tier-1 employer, mid-level SRE role in Bangalore with popular devops skills increases competition.
Core SRE and cloud skills transfer well, but Microsoft 365 workplace specialization reduces portability slightly.
Explicit 5+ years, SRE domain expertise, and required observability/automation skills create strict filters.
Lead and improve reliability, operational support, and service resiliency of global Workplace Technology platforms including Microsoft 365, Endpoint Management, and Windows Compute environments.
Drive adoption of Site Reliability Engineering practices (SLOs, SLIs, monitoring) and lead incident response, root cause analysis, and continuous service improvement initiatives to minimize impact and operational toil.
Provide technical leadership to global teams, enhance automation and observability, ensure operational governance, and collaborate with engineering on platform modernization and cloud adoption.
Minimum 5+ years of experience in Systems Operations, Infrastructure Engineering, Site Reliability Engineering, or Technology Operations.
Experience supporting large-scale enterprise platforms with global operational responsibilities and high availability requirements.
Strong background in incident management, problem management, and proven track record driving automation and operational improvements.
Work Experience Required: 5+ years; Other specific mandatory qualifications such as degree or location requirements: Not explicitly mentioned in the JD.
Experienced in Workplace Technology platforms like Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Copilot), Endpoint Management (Intune), and Windows Compute technologies.
Demonstrates strong operational leadership with proven success implementing SRE principles including defining SLOs and SLIs, reliability KPIs, monitoring, and service resiliency practices at enterprise scale.
Comfortable leading automation and AI-assist initiatives (PowerShell, Python, Ansible, Terraform) and integrating observability tools like Splunk, Azure Monitor or Grafana for improvement of stability and end-user experience.