Team Lead - Reporting (FinCrime Operations)
Wise (company site, opens in a new tab)5+ yrsHyderabadOn-siteDirect career pageEst. 12–20 LPA
Posted on 4 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead, develop and manage a team of specialists focused on identifying and reporting suspicious financial activities to global financial intelligence units.
- Ensure operational excellence by driving performance management, capacity planning, risk mitigation, and adherence to global regulatory and internal standards.
- Act as the primary escalation point for complex cases and represent team performance and challenges to various stakeholders internationally.
Minimum Requirements
- Minimum 5 years experience leading operational teams in regulated, high-pressure environments with performance management accountability.
- Proven expertise in managing live operational queues and workforce management including real-time workload balancing and SLA adherence.
- Strong performance management skills with decisive handling of underperformance and ability to prioritize competing demands independently.
- Work Experience Required: 5+ years leading operational teams; Location Requirement: Hyderabad, India.
Ideal Candidate Profile
- Experienced leader in financial services or fintech operations, particularly with exposure to financial crime or AML-related activities preferred.
- Proactive, decisive decision-maker capable of leading independently within a global operational framework, able to implement and adapt processes locally with minimal supervision.
- Strong analytical and communication skills capable of managing multi-timezone, international teams and stakeholder relationships effectively.