Operations Manager
Equiniti (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 8–16 LPA
Posted on 4 Sept
Reach people at Equiniti
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Equiniti you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead and manage a team of Team Leaders to meet operational performance and service standards within budget.
- Ensure high-quality, cost-efficient customer service, maintaining compliance with regulatory and security standards.
- Identify process improvements, manage projects, and implement changes with minimal disruption while supporting business KPI delivery.
Minimum Requirements
- Experience managing AML, KYC, or Transaction Monitoring teams.
- Knowledge and experience of Financial Markets.
- ICSA or IAQ qualification including Compliance module (must be achieved within 1 year of appointment).
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in performance management, coaching, and development of direct reports using objective assessments.
- Proficient in project management and implementing change with minimal service disruption.
- Ability to manage compliance and regulatory requirements, including FCA principles, within financial services operations.