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Niche RPA/AI skills and specific frameworks limit applicants, but mid-level role increases competition.
Requires RPA and regulated-financial services support experience, limiting cross-industry portability.
Multiple mandatory technical skills and domain-specific RPA experience create moderately strict screening.
Investigate and resolve RPA application incidents, managing issues end-to-end as single point of accountability for assigned automations.
Utilize AI coding assistants and AI testing tools to accelerate development, testing, and issue resolution of automation workflows, ensuring quality through critical evaluation of AI outputs.
Design, implement, and deploy minor changes to automations following Blue Prism best practices while managing incident, problem, and stakeholder communication processes.
Experience in production support within enterprise environments involving delivery and maintenance merged roles (e.g., CoE, DevOps, Full Stack).
Hands-on use of AI coding assistants, LLM APIs, or open-source AI frameworks plus familiarity with Playwright and FlaUI or similar frameworks.
Strong understanding of infrastructure concepts including servers, services, access, and networking basics.
Work Experience Required: Production support experience; specific duration not explicitly mentioned in the JD.
Experienced in combined delivery and maintenance environments, comfortable working independently with strong accountability for automation support.
Proficient in applying AI tools and prompt engineering techniques to enhance automation development and support.
Skilled communicator able to manage stakeholders effectively during incidents, maintaining calm and methodical responses under pressure.