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Common mid-level inside-sales team-lead role with CRM and management requirements increases applicant competition.
Requires services-selling experience and specific CRM ownership, reducing cross-industry transferability.
Explicit years, mandatory team-management, and Zoho CRM ownership make screening fairly strict.
Lead and manage a team of 5 to 7 inside sales executives across multiple regions, allocating territories and driving daily sales activities.
Own an individual sales target at 50% of an executive's target alongside team sales accountability.
Drive CRM discipline and team adoption of sales technologies while coaching team performance to meet targets and improve sales process adherence.
4–7 years total experience in B2B inside sales with at least 2 years managing a team of 3 or more.
Experience handling personal sales targets while managing team performance.
Graduate or MBA degree required.
Hands-on CRM ownership experience, preferably with Zoho CRM, including configuration and integration.
Experienced in managing inside sales teams with a proven coaching ability to review and correct sales call behaviours.
Familiar with selling services, preferably in facility management, staffing, security, industrial or logistics sectors.
Comfortable driving technology adoption within sales teams, including CRM and email marketing tools, to improve sales efficiency and reporting.