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Metro location and known services firm presence, but niche ServiceNow ITOM skillset limits broad applicant pool.
Highly platform-specific ServiceNow ITOM expertise limits cross-industry transferability.
Manager-level role with platform-specific ServiceNow ITOM skills and travel requirement increases filtering.
Lead design, development, and support of software products with a focus on innovative solutions that exceed customer expectations.
Manage and inspire software development teams, including recruitment, training, and execution of projects within agreed timelines.
Take responsibility for Site Reliability Engineering (SRE) functions ensuring software quality via automated tests, QA checks, and code scans, collaborating with Scrum Masters to align backlog and user stories with business needs.
Experience leading software engineering/development teams and managing complex software projects.
Proven expertise with Agile Scrum methodologies, including backlog prioritization and user story development.
Ability to travel to customer sites as required.
Work Experience Required: Not explicitly mentioned in the JD.
Senior technical leader comfortable working at both functional and executive levels, influencing users and peers.
Experienced in negotiating project goals and strategies with engagement partners, subcontractors, and customers.
Strong in technical risk management and client requirement validation within software development projects.