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Tier-1 brand, metro location, and a mid-level generalist FS process role attract many qualified applicants.
Requires banking-specific Core Banking, RBI/NPCI regulatory and payments domain knowledge, limiting cross-industry transferability.
Explicit 4–7 years plus mandatory Core Banking, regulatory, BRD/FRD and UAT experience increases strictness.
Own end-to-end optimization of retail banking processes across Deposits, Lending, and Payments covering process discovery, design, rollout, and continuous improvement.
Collaborate with business, operations, risk/compliance, and technology teams to enhance operational efficiency, compliance, and customer satisfaction.
Lead functional solutioning, UAT planning and execution, compliance audits support, and training for seamless adoption of process improvements.
3-5 years experience in retail banking process consulting with strong exposure to Deposits, Lending, or Payments; cross-domain preferred.
Any Postgraduate or Professional degree; MBA or BE/BTech preferred.
Mandatory skills include Core Banking systems knowledge and Business Analysis capabilities (BRD/FRD documentation, BPMN mapping).
Strong regulatory knowledge of RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC/NPA norms, and card dispute/chargeback rules.
Experienced in managing stakeholder expectations and translating business needs into detailed functional requirements across banking domains.
Familiarity with core banking platforms such as Finacle or Flexcube, and related integration points in deposits, lending, and payments.
Proficient in process optimization approaches such as Lean/Six Sigma and skilled in driving UAT and audit remediation activities.