Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Strong Tier-1 brand, metro location, and mid-level experience increase candidate competition.
Specialized banking fraud, claims, and compliance knowledge reduces cross-industry transferability.
Explicit 4+ years requirement and domain experience implies moderate shortlisting strictness.
Support and improve operational effectiveness of fraud and claims teams across multiple transaction channels and products.
Perform and guide resolution of complex, high-risk, high-dollar account activity and claims requiring in-depth research.
Provide day-to-day leadership, mentorship, and subject matter expertise to fraud and claims staff, including resolving control deficiencies through cross-functional coordination.
Minimum 4+ years of customer service support experience, or equivalent via work experience, training, military experience, or education.
Experience handling fraud and claims operations involving complex account activities and multiple product channels.
Not explicitly mentioned: educational degree requirements, specific technical skills, or location constraints.
Notice period: Not explicitly mentioned in the JD.
Experienced in operational leadership and mentorship within fraud and claims environments handling high-risk transactions.
Able to independently prioritize work and lead cross-functional resolution of control and compliance issues.
Comfortable providing subject matter expertise and driving process improvements in complex fraud and claims operations.