Analyst I, Systems Operations
Intercontinental Exchange (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 6–12 LPA
Posted on 3 Sept
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Job description
Structured overview of role & requirements
About This Role
- Monitor applications, systems, and hardware for abnormalities in a 24x7 mortgage industry processing environment.
- Use tools like Big Panda, Spectrum, and ServiceNow to identify and resolve system issues and contribute to knowledge sharing.
- Participate in disaster recovery testing and business continuity planning; complete assigned projects related to systems operations support.
Minimum Requirements
- Bachelor’s degree in Computer Science, Information Systems or related field preferred, not mandatory.
- Experience Required: Not explicitly mentioned in the JD.
- Willingness to work in a 24x7 environment with shift rotations and weekend work.
- Familiarity or ability to use monitoring tools such as Big Panda, Spectrum, and ServiceNow is preferred but not mandatory.
Ideal Candidate Profile
- Comfortable working in a critical, fast-paced 24x7 operations environment supporting mortgage industry applications.
- Skilled in using multiple monitoring and incident management tools, showing technical aptitude and problem-solving capability.
- Capable of following escalation procedures and contributing to operational improvements and disaster recovery efforts.