Lead Product Analyst - Operations
Wise (company site, opens in a new tab)4+ yrsHyderabadOn-siteDirect career pageEst. 18–30 LPA
Posted on 4 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead analytics efforts for operational teams including customer support, KYC, and compliance to drive data-driven decisions supporting business growth.
- Own and build analytical models for strategic capacity planning, forecasting, and predictive modeling to optimize operational efficiency and decision-making.
- Develop and implement KPIs, track strategic initiatives, and collaborate with stakeholders to standardize forecasting, scheduling, and real-time operations processes.
Minimum Requirements
- Minimum 4 years of experience in analytics with strong quantitative and statistical skills including probability, hypothesis testing, regression, and time series analysis.
- Experience in operational analytics such as efficiency analysis, cost modeling, performance measurement, or process optimization.
- Proficiency in SQL (Snowflake), and advanced data analysis using Python or R; experience with visualization tools like Looker, Superset, or Tableau.
- Work Experience Required: 4+ years in analytics; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experience working with complex data pipelines and models in operational or compliance settings, preferably in customer-facing or KYC environments.
- Comfortable owning end-to-end projects, influencing cross-functional teams, and driving strategy with data-backed insights.
- Familiarity with forecasting, scheduling, resource allocation, and workforce/quality management analytics is a strong plus.