D&T Sr. Manager - Change and Release Management
Aramex International LLC (company site, opens in a new tab)10+ yrsPuneOn-siteDirect career pageEst. 30–50 LPA
Posted on 3 Sept
Reach people at Aramex International LLC
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Aramex International LLC you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end Change and Release Management, including governance over ITIL-aligned change processes and DevOps release engineering.
- Manage and mentor Change & Release Management team, oversee CI/CD pipelines and production releases with focus on minimizing disruptions and ensuring compliance.
- Own and improve Change Management process in ServiceNow, coordinate change approvals, release calendars, CAB forums, and operational KPIs reporting.
Minimum Requirements
- Bachelor's degree in Computer Science, Engineering, IT or related technical field.
- Minimum 10+ years experience in Change Management, Release Management, DevOps or IT Service Management roles, including at least 4 years in a leadership role.
- Strong knowledge and hands-on experience with ITIL Change Management and ServiceNow Change Management platform.
- Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins, etc.) and scripting languages (Python, Shell, Bash, PowerShell).
Ideal Candidate Profile
- Proven leadership in managing cross-functional Change & Release teams with focus on ITIL governance and DevOps practices.
- Experienced in coordinating daily/frequent production releases across multiple applications and environments.
- Comfortable working in hybrid cloud environments with strong automation, compliance, and operational risk management focus.