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Strong Tier-1 brand, metro location, broad role scope, and common title increase applicant competition.
Requires HR policy, regulated-finance knowledge and internal HR content experience, limiting cross-industry transferability.
Explicit 7+ years and 5+ years HR-specific requirements plus regulated-finance governance create strict filters.
Manage and govern HR content lifecycle including creation, review, approval, publishing, and archiving to ensure compliance with legal and organizational standards.
Develop and optimize employee-facing and support-facing content such as FAQs, newsletters, chatbot scripts, and HR communications for a global audience.
Oversee content platforms including HR portals, knowledge bases, and chatbots, leveraging AI tools to enhance content delivery and employee experience.
Bachelor’s degree in communications, journalism, human resources, or related fields.
7+ years of experience in content management, with at least 5+ years specifically in HR content management and writing.
Proficiency in content management systems, Microsoft Office Suite, collaboration tools (e.g., SharePoint), and familiarity with AI tools in content management.
Work Experience Required: 7+ years in content management (5+ years in HR content).
Experienced in managing global HR content adhering to compliance and governance standards within regulated industries, preferably financial services.
Strong stakeholder management skills demonstrated by collaboration across global/multi-regional teams and vendor management.
Skilled in platform management including chatbots, knowledge bases, with emphasis on applying UX principles and AI tools to improve user experience and content effectiveness.