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Tier-1 employer and metro Hyderabad, but senior specialized CRM innovation role reduces applicant density.
Core CRM innovation and experimentation skills transfer across industries, though healthcare/regulatory familiarity increases fit sensitivity.
Explicit 9+ years, mandatory CRM/innovation experience, and regulated-industry expectations demand strict filters.
Lead innovation and experimentation initiatives within the Hyderabad CRM Innovation Labs extension to identify and validate CRM opportunities via prototypes and proofs of concept.
Coordinate cross-functional teams and external partners to manage discovery, experimentation, and evidence gathering ensuring compliance and governance standards are met.
Synthesize technical, business, user, and market insights into actionable, evidence-based recommendations and handoffs for CRM capability enhancements or adoption pathways.
Bachelor’s degree in business, technology, life sciences, engineering, or related field; MBA or relevant master’s preferred.
Minimum 9 years of experience in digital innovation, product management, consulting, technology scouting, prototyping, CRM, or related disciplines.
Experience leading experiments from hypothesis through evidence-based recommendation and coordinating cross-functional workstreams and external vendors.
Experience working in agile, product-oriented, global, or distributed environments; healthcare, pharmaceuticals, or regulated industry experience desirable but not mandatory.
Senior-level professional with a strong strategic approach to converting ambiguous business/technology opportunities into validated, measurable experiments with clear decision criteria.
Experienced in managing complex, multi-stakeholder collaborations involving internal teams, external contractors, vendors, and control functions.
Demonstrates strong execution discipline with proven ability to deliver timely, high-quality experiment plans, documentation, and transition-ready recommendations in a regulated environment.