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Generalist BA title, metro location, and strong employer brand increase competition.
BA skills are transferable but mandatory French and retail/ecommerce preference raise fit sensitivity.
Explicit 7+ years, mandatory French, and specific tooling/functional skills create strict filters.
Support product development by translating client needs into features with French and English language expertise.
Create and refine business requirements, user stories, and acceptance criteria within Agile/SAFe teams.
Coordinate with stakeholders for incident management, application support, and issue resolution using ServiceNow and Jira.
7+ years of relevant experience.
Fluent in French and English communication (mandatory).
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Experience with Agile methodologies, ServiceNow, Jira, and client-facing roles.
Experienced in requirement elicitation and writing high-quality user and enabler stories with clear acceptance criteria.
Familiar with Retail ERP, eCommerce, and Supply Chain domain preferred.
Comfortable working in scaled Agile teams and coordinating among multiple stakeholders for resolution.