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Metro-based, mid-level generalist operations role with broad requirements increases applicant competition.
Requires travel-specific supplier and holiday operations experience, limiting transferability across industries.
Explicit 2-5 years holiday operations experience required, but no strict certifications.
Manage end-to-end holiday operations including booking confirmation through trip completion for domestic and international packages.
Coordinate with hotels, suppliers, DMCs, transport providers, and internal sales teams to ensure timely confirmations and smooth execution.
Handle booking-related documentation such as vouchers, itineraries, amendments, cancellations, and refunds while resolving customer queries and operational issues.
Graduate in any discipline; Travel & Tourism or Hospitality preferred.
Minimum 2 years of experience in holiday/travel operations handling end-to-end holiday packages and bookings.
Strong knowledge of domestic and/or international holiday destinations.
Location: Delhi, Connaught Place.
Experience working directly with diverse travel service providers and managing complex operational coordination in holiday packages.
Comfortable handling customer interactions and resolving booking or operational issues efficiently during trip execution.
Operationally focused with prior exposure to both domestic and international holiday travel arrangements.