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Job Description
Structured overview of role & requirementsAbout This Role
Ensure reliability, availability, and performance of critical applications by monitoring production systems and responding to incidents promptly.
Support SRE practices including SLIs, SLOs, error budget management, and operational readiness reviews in collaboration with engineering and infrastructure teams.
Automate operational tasks, maintain runbooks, improve observability through dashboards and alerts, and execute root cause analysis and continuous improvement initiatives.
Minimum Requirements
Minimum 2+ years of experience in production support, DevOps, infrastructure, cloud operations, or software engineering supporting business-critical systems.
Proficient in scripting and automation using Python, PowerShell, Bash, or equivalent languages.
Bachelor's degree in computer science, engineering, or equivalent practical experience.
Experience with incident, problem, and change management processes; exposure to regulated enterprise environments like insurance, banking, or financial services preferred.
Ideal Candidate Profile
Experienced with hybrid cloud platforms, especially Azure and on-premises, including containerized application environments using Kubernetes and Docker.
Familiar with observability and monitoring platforms such as ELK/Elastic, Grafana, Prometheus, Splunk, and Azure Monitor.
Aligned with disciplined incident response and SRE operational standards, capable of collaborating cross-functionally for service reliability and continuous operational improvement.