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Remote PST role with popular senior PM title and metro talent pool increases applicant competition.
Healthcare and regulated-environment preference raises domain specificity, though core TPM skills remain transferable.
Mandatory PMP, explicit 5+ years, customer-facing and PST availability create stringent screening filters.
Own end-to-end delivery of complex customer implementations, platform deployments, and strategic technical initiatives for an AI-powered healthcare platform.
Act as the primary customer liaison for implementation planning, status reviews, governance, UAT, go-live, and post-launch activities with strong cross-functional coordination (Product, Engineering, Data, AI, Customer Success).
Manage multiple technical projects concurrently, handling scope, risks, dependencies, and communicating status to customers, executives, and internal teams.
5+ years of experience managing technical projects, SaaS implementations, or enterprise software deployments.
Mandatory PMP certification and proven customer-facing experience including engagement with senior stakeholders and managing expectations.
Excellent verbal and written communication skills mandatory.
Must be available to work remotely during PST/PDT hours.
Experienced in managing cross-functional technology projects involving APIs, integrations, cloud platforms, data pipelines, SaaS, and AI-powered solutions in technical or healthcare domains.
Strong familiarity with Agile and Scrum methodologies, and tools like Jira or Azure DevOps for project delivery.
Comfortable engaging with U.S.-based customers and senior executives regularly, and capable of balancing multiple complex technical initiatives in a remote, fast-paced environment.