Director/AD - Lending TeleSales Strategy
Khatabook (company site, opens in a new tab)7–15 yrsBengaluruOn-siteDirect career pageEst. 25–45 LPA
Posted on 3 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and execute the end-to-end Lending TeleSales strategy, including lead generation, qualification, approval, and disbursement funnel optimization.
- Develop and implement data-driven customer segmentation, lead prioritization, and calling strategies to improve conversion and productivity.
- Drive TeleSales unit economics by building frameworks for capacity planning, incentives, performance management, and integrating technology (CRM, dialers, AI) to enhance operational efficiency.
Minimum Requirements
- 7-15 years of experience in fintech, lending, NBFCs, banking, consumer finance, payments, or large-scale inside sales.
- Proven experience building, scaling, or transforming TeleSales / Inside Sales / Contact Centre-led businesses.
- Strong understanding of lending funnels, sales conversion, customer segmentation, distribution economics, and productivity frameworks.
- Education: MBA / PGDM preferred; IIT / IIM background preferred.
Ideal Candidate Profile
- Experienced in managing high-growth fintech or lending TeleSales functions with a hands-on strategic and operational approach.
- Comfortable working cross-functionally with Product, Data Science, Risk, Credit, and Operations teams to drive data-driven decision making and experimentation.
- Track record of building scalable sales organizations and driving measurable business outcomes in startup or high-growth environments.