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Mid-level generalist BA title in metro, but specialized ERP/e-commerce integration narrows applicant pool.
Strong supply chain, ERP and e-commerce integration requirements limit cross-industry transferability.
Explicit 5–8 years plus mandatory mid-market ERP and e-commerce integration experience makes filters strict.
Gather and document detailed business/functional requirements for supply chain management and e-commerce integration projects.
Lead platform assessment, rebuild, and modernization programs for mid-market ERP and e-commerce platforms with focus on B2B/B2C retail and industrial distribution verticals.
Bridge clients and delivery teams, manage change requests, impact analysis, and support QA/UAT throughout project lifecycle with adherence to Agile methods.
5–8 years of business analyst experience in IT services or product development with supply chain, ERP, or logistics exposure.
Hands-on BA experience on at least one mid-market ERP (e.g., Sage, Infor System21, NetSuite, SAP Business One, Microsoft Dynamics 365 BusinessCentral).
Hands-on BA experience on at least one e-commerce platform (e.g., Shopify, Magento/Adobe Commerce, BigCommerce).
Availability for early morning hours overlapping with AEST timezone; strong Agile/Scrum experience required.
Experienced in ERP-e-commerce integration projects including process/data mapping and evaluation of integration approaches with native APIs and middleware.
Skilled in discovery, current-state assessment, gap analysis, phased roadmap planning, and client-grade documentation under formal governance.
Familiar with tools like Jira/Azure Boards, Confluence, plus knowledge of Agile ceremonies and stakeholder management in a formal IT services delivery context.