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Metro location, generalist team-leader sales role, mid-level experience and broad skillset increase applicant competition.
Role skills (sales leadership, operations) are moderately transferable across BPO and sales-driven industries.
Explicit 5+ years team-handling and 3+ years sales experience set moderate mandatory filters.
Manage overall sales performance of the program including designing and implementing sales improvement strategies in coordination with multiple functions and clients.
Conduct monthly audits of sales transactions, provide feedback to enhance process knowledge and selling skills, and share reports on sales performance and key project outcomes.
Collaborate closely with Quality and Training teams to achieve team and unit-level sales targets and perform operational activities like processing sales contacts and transaction monitoring.
Minimum 5 years experience in team handling.
At least 3 years of sales experience, preferably in Inside Sales.
Graduate degree required.
Location: Gurgaon, India; Full-time position.
Experienced in managing sales teams with a strategic focus on improving sales performance through data-driven feedback and cross-functional collaboration.
Comfortable operating in a client-facing role involving coordination with multiple internal teams like Quality and Training.
Demonstrates strong knowledge of sales processes and continuous skill development in sales techniques.