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Tier-1 firm and metro listing but specialized SAP SM skillset limits applicant pool.
Requires niche SAP S/4HANA Service Management expertise, limiting cross-industry transferability.
Explicit 5-15 years plus 2+ S/4HANA SM and module integration requirements enforce strict filters.
Lead end-to-end implementation, configuration, and support of S/4HANA Service Management modules including Service Contracts, Orders, Notifications, Warranties, In-House Repair, and Field Service Management.
Design and document solution workflows, conduct fit-gap analysis, blueprint workshops, and configure integrations with SD, MM, FI/CO, PM, and SAP FSM or C4C.
Manage development and supervision of functional specifications and technical teams; facilitate testing, go-live, hypercare, and provide training and post-deployment support.
5+ years of SAP experience with at least 2 years in S/4HANA Service Management implementations.
Functional expertise in Service Order Management, Service Contracts, Warranty, In-House Repair, and Resource Related Billing.
Bachelor's or Master's degree in Engineering (e.g., B.Tech, BE) or MBA.
Mandatory skills: SAP Service Management, S4HANA, full lifecycle implementation experience.
Experienced SAP consultant with strong functional domain expertise in Service Management or related modules (CS, PM).
Proven ability to lead integration of Service Management with SD, MM, FI/CO and familiarity with SAP Fiori service-related apps.
Experience in client-facing roles including conducting workshops, pre-sales activities, and RFP responses, with knowledge of RISE with SAP and Clean Core principles as a plus.