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Tier-1 brand, mid-level experience, and metro location drive high candidate competition despite specialization.
Requires UK-specific payroll and HMRC experience, so candidate skills are highly industry- and jurisdiction-specific.
Mandatory UK payroll/HMRC expertise, client-facing background, and GMT overlap create strict shortlisting filters.
Own all operational aspects of UK payroll including tax issue resolution, government agency communication, and payroll audits.
Collaborate closely with R&D and product teams to ensure UK payroll software supports local compliance and resolve product-related issues.
Drive timely filings, payments, and customer service for UK payroll within Rippling's global payroll operations team.
Deep expertise in UK payroll and tax compliance, including tax calculations, filings, and HMRC dispute resolution.
Minimum 3+ years in a client-facing payroll or related role involving direct customer interaction.
Ability to work overlapping GMT hours (proposed 1 PM - 10 PM IST schedule).
Excellent English verbal and written communication; experience managing customer support tickets.
Experienced in handling UK payroll audits, disputes, and government communications, demonstrating strong operational ownership.
Comfortable working cross-functionally with engineering and product teams on payroll software enhancements and issue resolution.
Detail-oriented problem solver with strong project management and analytical skills suited for a fast-paced, global payroll environment.