SOC Analyst — Security Operations
Revantage Global Services India Private Limited (company site, opens in a new tab)1+ yrsBengaluruOn-siteDirect career pageEst. 3.5–6.5 LPA
Posted on 3 Sept
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Job description
Structured overview of role & requirements
About This Role
- Continuously monitor and triage security alerts using ReliaQuest GreyMatter, Microsoft Defender for Endpoint, and Microsoft Sentinel platforms, ensuring accurate classification and timely escalation to L2 analysts.
- Manage ServiceNow tickets related to InfoSec/SOC incidents, maintaining SLA compliance through precise ticket classification, documentation, and resolution of low-complexity security issues.
- Support email security triage for phishing and suspicious submissions using Mimecast or Abnormal.ai, applying documented criteria and escalating confirmed threats appropriately.
Minimum Requirements
- At least 1 year of experience in SOC, IT operations, helpdesk, or security monitoring roles.
- Bachelor's degree in Computer Science, Information Security, Engineering, or equivalent practical experience.
- Basic knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S) and Windows OS concepts (processes, services, event logs).
- Experience with ServiceNow or equivalent ITSM tool for ticket management.
Ideal Candidate Profile
- Familiarity or prior exposure to SIEM tools such as Microsoft Sentinel or Splunk, and endpoint detection platforms like Microsoft Defender for Endpoint.
- Ability to follow structured procedures and escalation paths precisely, demonstrating strong documentation skills and attention to detail.
- Comfortable working in a 24×7 rotational shift environment including nights, weekends, and holidays.