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Strong employer brand, metro location, and mid-level operations title increase candidate competition.
Role requires KYC/AML expertise specific to financial services, limiting cross-industry transferability.
Explicit 5+ years requirement and domain knowledge in KYC/AML make screening moderately strict.
Lead and manage a team of KYC Analysts responsible for customer due diligence, ensuring accurate and compliant KYC records.
Drive process improvements and operational efficiency while maintaining high quality standards and meeting performance KPIs.
Serve as a subject matter expert supporting complex cases, stakeholder communication, quality assurance, and coaching for continuous team development.
Minimum 5+ years in Operations, preferably in CDD/EDD/AML or Risk Assessment domains.
Good understanding of KYC/AML regulatory frameworks and compliance requirements.
Strong command of verbal and written English; additional languages are a plus.
Work Experience Required: At least 5 years in relevant operations roles; notice period: Not explicitly mentioned in the JD.
Experienced leader able to drive customer-focused teams with a culture of ownership and accountability in KYC/AML operations.
Capable of managing multiple stakeholders and communicating complex regulatory and operational information clearly.
Analytical thinker skilled in root cause analysis, quality assurance, and improving team metrics in fast-paced environments.