KYC Operations Team Lead - Business
Wise (company site, opens in a new tab)5+ yrsHyderabadOn-siteDirect career pageEst. 12–20 LPA
Posted on 3 Sept
Reach people at Wise
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Wise you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead and manage a team of KYC Analysts responsible for customer due diligence, ensuring accurate and compliant KYC records.
- Drive process improvements and operational efficiency while maintaining high quality standards and meeting performance KPIs.
- Serve as a subject matter expert supporting complex cases, stakeholder communication, quality assurance, and coaching for continuous team development.
Minimum Requirements
- Minimum 5+ years in Operations, preferably in CDD/EDD/AML or Risk Assessment domains.
- Good understanding of KYC/AML regulatory frameworks and compliance requirements.
- Strong command of verbal and written English; additional languages are a plus.
- Work Experience Required: At least 5 years in relevant operations roles; notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced leader able to drive customer-focused teams with a culture of ownership and accountability in KYC/AML operations.
- Capable of managing multiple stakeholders and communicating complex regulatory and operational information clearly.
- Analytical thinker skilled in root cause analysis, quality assurance, and improving team metrics in fast-paced environments.