Infrastructure Engineer III - Amazon Connect, AWS
JPMorgan Chase & Co. (company site, opens in a new tab)3+ yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted on 2 Sept
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Job description
Structured overview of role & requirements
About This Role
- Improve and monitor infrastructure systems and applications at scale, focusing on capacity management and risk remediation.
- Leverage enterprise-authorized AI tools to accelerate monitoring, capacity analysis, and documentation with strong validation and security adherence.
- Make significant decisions for multi-technology projects, applying problem-solving methodologies and ensuring alignment with resiliency and security standards.
Minimum Requirements
- 3+ years of applied experience with formal training or certification in infrastructure engineering concepts.
- Hands-on experience with Cloud Contact Center Engineering, specifically Amazon Connect and related AWS services (IAM, Lex, Lambda, KMS, S3, Kinesis).
- Proficiency in Infrastructure as Code using Terraform and experience designing and implementing applications on AWS.
- Experience with CI/CD tools (Jenkins/Jules) and version control systems (Git/Bitbucket).
Ideal Candidate Profile
- Experience working at scale with complex infrastructure involving multiple technologies and applications, with a focus on continuous capacity risk identification and remediation.
- Familiarity and operational ability with enterprise-authorized AI tools integrated into infrastructure engineering workflows, maintaining validation and compliance.
- Strong scripting skills and multi-cloud technology experience, including migrating and operating across public and private clouds, indicating adaptability and technical depth.