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Metro role at a known services firm plus seniority, but niche ServiceNow skill limits competition.
ServiceNow platform expertise is specialized yet used across industries, so background fit sensitivity is high.
Explicit 8-10 years ServiceNow experience and platform-specific skills create strict shortlisting filters.
Develop and maintain ServiceNow ITSM solutions with a focus on minimizing bugs and rework.
Collaborate with Process Analysts and Architects to ensure adherence to ServiceNow best practices and integrate modules with other enterprise systems for efficient workflows.
Engage in early problem analysis, solution offering, and manage technical and timeline risks throughout project lifecycles, working closely with Architects, Technicians, and PMs.
8 to 10 years of experience in ServiceNow development.
Graduation or Post-Graduation in Computer Science, Engineering, or a related field.
Expertise in ServiceNow objects including tables, business rules, client scripts, UI actions, UI policies, script includes, and workflows.
Work Experience Required: 8 to 10 years in ServiceNow development.
Experienced in IT Service Management (ITSM), CMDB, and service catalog implementation within ServiceNow.
Skilled at both independent work and collaborative environments, capable of managing client expectations and internal challenges.
Familiar with software development methodologies such as Agile or Waterfall and holds or is pursuing relevant ServiceNow certifications (e.g., CAD, Discovery, System Admin, Implementation Specialist).