Operations Executive - Nagpur
DHL (company site, opens in a new tab)3–5 yrsNagpurOn-siteDirect career pageEst. 5–9 LPA
Posted on 3 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end hub operations for eCommerce shipments at the assigned Surface Hub, ensuring timely receipt, processing, consolidation, and dispatch.
- Coordinate shipment movement with Linehaul, Network Operations, Service Centres, and Last Mile teams to maintain network connectivity and meet dispatch schedules.
- Monitor and resolve shipment exceptions, ensure service quality adherence, optimize operational efficiency, and prepare performance reports for escalation.
Minimum Requirements
- Bachelor's Degree in any discipline mandatory; Logistics or Operations Management certification is advantageous.
- 3–5 years of experience in courier, express logistics, transportation, eCommerce logistics, or hub operations in a high-volume environment.
- Proven operational knowledge of eCommerce hub operations, surface linehaul coordination, shipment processing, and SLA management.
- Work Experience Required: 3–5 years in relevant logistics or hub operations; Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing multi-stakeholder coordination within surface logistics networks, especially for eCommerce operations.
- Capable of handling operational exception management, service recovery, and process improvements to ensure high service reliability.
- Demonstrates strength in operational performance monitoring and reporting with strong analytical and planning capabilities.