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Strong airline brand but niche senior cabin-crew requirement and metro location create moderate applicant competition.
Requires prior cabin crew and flying experience; skills are industry-specific and not easily transferable.
Explicit 10 years flying plus 3 years people-management requirement enforces strict, specific shortlisting filters.
Maintain operational excellence by ensuring on-time performance (OTP) levels and assisting with crew availability management.
Coach, counsel, and engage allocated cabin crew through briefings, feedback collection, and addressing concerns to improve service and NPS scores.
Support compliance with safety regulations (DGCA), conduct discipline inquiries, and provide inputs for crew promotion, contract renewal, and probation confirmation.
Minimum 10 years of flying experience with at least 3 years in an in-flight people management role as cabin manager or cabin executive.
Graduate degree in any discipline required; postgraduate in Management or Operations preferred.
Knowledge of inflight base operations and cabin crew operations mandatory.
Work Experience Required: Minimum 10 years flying experience including 3 years in-flight people management.
Experienced cabin crew leader with operational and people management responsibilities in commercial aviation.
Demonstrates ability to manage operational performance metrics and crew engagement effectively.
Able to liaise across multiple departments and maintain compliance with aviation safety regulations.