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Strong DHL brand, generalist operations title, and 2–5 year mid-level band increases candidate competition.
Operations experience is industry-relevant but many skills transfer across logistics and distribution roles.
Explicit 2–5 year requirement and operations experience makes shortlisting moderately strict.
Manage end-to-end shift operations at assigned Non Metro Branches, BDOs or Service Centres including inbound/outbound shipment processing and pickup/delivery coordination.
Lead and deploy operational teams ensuring adherence to service level agreements, safety, compliance, and operational discipline.
Monitor and report operational performance, support continuous improvement initiatives, and act as primary operational contact during shifts.
Graduate in any discipline from a recognized university.
2–5 years relevant experience in courier, express logistics, transportation, warehousing, distribution, or supply chain operations.
Experience managing end-to-end Service Centre operations including shipment processing, scanning, sorting, reconciliation, dispatch, and frontline team leadership.
Work Experience Required: 2–5 years in relevant domain as above.
Experienced in managing frontline operational teams and coordinating shift operations in courier or logistics service centres.
Demonstrates operational leadership with focus on productivity, compliance, safety, and customer service adherence.
Familiarity with operational systems, handheld scanners, and operational reporting tools, and capable of supporting continuous improvement initiatives.