Operations Executive (SLR)
DHL (company site, opens in a new tab)2–5 yrsWest BengalOn-siteDirect career pageEst. 4–8 LPA
Posted on 3 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end shift operations at assigned Non Metro Branches, BDOs or Service Centres including inbound/outbound shipment processing and pickup/delivery coordination.
- Lead and deploy operational teams ensuring adherence to service level agreements, safety, compliance, and operational discipline.
- Monitor and report operational performance, support continuous improvement initiatives, and act as primary operational contact during shifts.
Minimum Requirements
- Graduate in any discipline from a recognized university.
- 2–5 years relevant experience in courier, express logistics, transportation, warehousing, distribution, or supply chain operations.
- Experience managing end-to-end Service Centre operations including shipment processing, scanning, sorting, reconciliation, dispatch, and frontline team leadership.
- Work Experience Required: 2–5 years in relevant domain as above.
Ideal Candidate Profile
- Experienced in managing frontline operational teams and coordinating shift operations in courier or logistics service centres.
- Demonstrates operational leadership with focus on productivity, compliance, safety, and customer service adherence.
- Familiarity with operational systems, handheld scanners, and operational reporting tools, and capable of supporting continuous improvement initiatives.