Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Entry-level, generalist infra role with common skills and metro appeal increases applicant competition.
Windows server and ITSM monitoring skills are broadly transferable across industries and sectors.
Explicit 1–3 years requirement plus ServiceNow/AppDynamics and 24x7 shift requirements create moderate filtering.
Monitor Windows server environments 24x7 for system availability and anomalies across on-prem and cloud infrastructure.
Lead incident bridge calls, coordinate with internal teams and vendors to resolve issues within SLAs.
Handle L1 troubleshooting of incidents and service requests using ServiceNow, and maintain operational documentation.
Bachelor’s degree required: B.E. / B.Tech / MCA.
1–3 years of experience in server operations, infrastructure monitoring, or IT support.
Hands-on experience with Windows Server environment monitoring and ServiceNow or similar ITSM tools.
Willingness to work 24x7 rotational shifts and onsite at the GCC office location.
Experienced in incident management with ability to lead incident calls and troubleshoot L1 Windows server issues.
Familiar with monitoring tools like AppDynamics, with exposure to cloud or virtualization environments as a plus.
Able to work under pressure in a high-availability global environment and coordinate across cross-functional teams.