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Remote mid-level ServiceNow role with popular senior title and broad skills makes competition medium.
Role requires specialized ServiceNow ITOM/AIOps platform skills, limiting cross-industry transferability.
Explicit 5.5+ years and mandatory ServiceNow ITOM/AIOps expertise create strict screening filters.
Design, develop, and maintain ServiceNow AIOps and Event Management solutions, including alert ingestion and correlation for critical applications and infrastructure.
Build and optimize integrations between ServiceNow and monitoring/observability tools like SolarWinds, Dynatrace, or AppDynamics.
Lead implementation of ITOM solutions following best practices, perform integration testing, troubleshoot platform issues, and support upgrades and continuous improvements.
5.5+ years of experience with strong background in ServiceNow AIOps, Event Management, and ITOM.
Proficient in ServiceNow development including JavaScript, Glide APIs, Business Rules, Client Scripts, Flow Designer, Integration Hub, and Scoped Applications.
Experience integrating ServiceNow with monitoring tools (e.g., SolarWinds, Dynatrace, AppDynamics) using REST and SOAP APIs.
Bachelor's degree in Computer Science, Engineering, or related field.
Experienced in designing scalable, enterprise-grade ServiceNow ITOM and AIOps solutions across multiple monitoring platforms.
Skilled in translating complex business needs into technical integrations and automation within ServiceNow environment.
Able to lead technical assessments, code reviews, and enforce platform governance and security standards.