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Metro location and broad, generalist engagement skillset increase applicant density.
Low - customer engagement and enablement skills transfer readily across industries.
High - explicit 7+ years plus mandatory enterprise engagement, content and tooling experience.
Lead end-to-end customer engagement and enablement strategy for AT&E programs in India to drive behavior change and adoption.
Develop and execute content strategy, enablement interventions, and manage multi-channel communication aligned to program goals.
Measure engagement effectiveness using data, manage stakeholder relationships and external partners, and continuously improve processes and tools.
7+ years experience in customer engagement, enablement, product marketing, or program communications at enterprise scale.
Bachelor's degree in communications, marketing, business, or related field.
Proficiency with content management, email distribution, collaboration, and project management tools; experience creating video content and virtual/live events.
Location requirement: On-site Bengaluru, Karnataka, India.
Experienced in launching and growing product or service adoption in fast-paced, matrixed organizations with high autonomy.
Data-driven mindset leveraging customer insights to inform engagement strategy and decision-making.
Strong stakeholder management skills, capable of building credibility quickly and managing cross-functional collaboration.