Principal UX or CX Designer
Optum (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 30–45 LPA
Posted on 3 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead evaluation and continuous improvement of design practices across Experience Resource Management.
- Define and drive future state strategy for people, process, and technology to enhance design operations and experiences.
- Build alignment and influence cross-functional leaders to advance operational discipline and scalability in design and AI enablement workflows.
Minimum Requirements
- 10+ years of professional experience including digital product design for web and mobile.
- 3+ years experience in process improvement within a design operation.
- Proficient with Figma and expert-level UX, interaction design, and visual design skills.
- Work Experience Required: 10+ years in related digital design and process improvement roles.
Ideal Candidate Profile
- Experienced in leading design strategy and managing complex enterprise digital product initiatives from discovery through implementation.
- Proven ability to influence product direction and achieve alignment across cross-functional teams through strong communication and facilitation.
- Skilled in leveraging AI-enabled design tools and mentoring designers to elevate overall design quality in agile environments.