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Metro location and generalist L&D/multimedia skillset increase applicant density despite moderate brand strength.
Instructional design skills transfer across industries, though financial services domain knowledge is preferred.
No explicit years but requires demonstrated L&D design, multimedia tooling, and performance consulting, so moderate filtering.
Design and develop engaging, performance-focused learning solutions across multiple delivery modalities to improve employee performance and accelerate proficiency.
Collaborate with instructional designers, subject matter experts, and business partners to identify learning needs and deliver scalable digital learning solutions.
Manage multiple priorities and innovate by exploring new technologies and approaches to enhance learning effectiveness and business outcomes.
Experience designing and developing learning solutions or equivalent degree in instructional design, multimedia design, learning technology, education, or related field.
Proficiency in multimedia content creation and use of digital learning development tools.
Knowledge of adult learning principles, instructional design methodologies, and performance consulting.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in applying modern learning technologies and multimedia tools to create scalable and effective learning experiences.
Ability to manage multiple projects with strong prioritization and organizational skills in a fast-paced environment.
Familiarity with financial services, service operations, or contact center environments is a plus but not mandatory.