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Tier-1 brand, common HR associate role, mid-level experience, and Bangalore metro increase candidate competition.
Core HR operations skills are transferable across industries despite pharma-specific processes.
Explicit 1–3 years and required HRIS/tool experience enforce moderate shortlisting filters.
Process routine employee lifecycle transactions and maintain accurate HR data using systems like Workday or ServiceNow.
Monitor service queues and SLAs to ensure timely response to employee and manager queries; escalate complex issues when needed.
Prepare and share reports and dashboards to track trends and support continuous improvement in HR operations.
Bachelor’s degree in business, human resources, information systems, or related field.
1 to 3 years of experience in HR operations, shared services, customer support, or data management.
Practical experience with HR systems or ticketing tools such as Workday or ServiceNow.
Role is hybrid based in India, on-site attendance as defined by the local team.
Experienced in handling HR lifecycle processes (hire, transfer, promotion, leaver) and familiarity with payroll inputs or bulk data uploads.
Skilled in building simple dashboards or reports using Excel or basic BI tools to analyze HR data.
Capable of working with cross-functional and geographically distributed teams managing stakeholder expectations and process improvements.