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Tier-1 brand, metro location, and common operations title drive high applicant competition.
Specialized investment banking operations knowledge (German/European markets) limits cross-industry transferability.
Mandatory 10+ years and 4–5 years leadership make screening highly strict.
Supervise and monitor day-to-day business processes for Deutsche Bank Investment Services with specific focus on investment banking related to German/European markets.
Manage team performance, workforce planning (office and WFH), and ensure SLAs are met while maintaining low defect levels and accuracy in operations.
Coordinate stakeholder management, project/change management, compliance for audits, process documentation, and reporting to senior management including preparation of regulatory reports.
10+ years of overall experience with 4-5 years in leadership/people management roles.
Bachelor's degree required; Commerce degree preferred; Master's degree in Commerce/Business Administration is a plus.
Experience working with international clients, preferably in banking captives or 3rd party organizations.
German language certification from a premier institute preferred.
Strong domain knowledge in investment banking operations related to German/European markets and sub-domains like asset services, tax services, trade processing, and operations control.
Experienced in managing and developing teams in a regulated, audit-driven environment with responsibility for SLA compliance and continuous improvement.
Comfortable working in a multicultural, international banking environment with experience managing stakeholder expectations and change management.