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Recognized financial brand and metro location increase candidate density, but niche surveillance expertise limits applicants.
Role requires specific financial services, audit/testing, and consumer banking regulatory experience, limiting cross-industry transferability.
Explicit years, mandatory audit/testing and banking regulatory experience create strict mandatory filters.
Lead process surveillance activities ensuring compliance with Enterprise Surveillance Standards and alignment of controls in Growth marketing.
Design and execute control testing, quality assurance through peer and tollgate reviews, and drive timely resolution of issues and emerging risks.
Govern SIAM/role profiles for Growth, applying risk-based decision criteria to maintain controlled and documented access/role profile decisions.
Bachelor's degree with 4+ years in Financial Services (reporting, governance, risk management, audit, compliance, or Growth) or 6+ years without degree.
Minimum 2+ years of Audit, Testing, Surveillance experience.
Minimum 3+ years experience with consumer banking laws and regulations.
Work hours must align to 06:00 AM – 11:30 AM Eastern Time (3:30 PM – 9:00 PM IST) with flexibility; exceptions per business need.
Experienced in process maps, CTCs, CTQs, Process Universe, risk and control analysis, and governance documentation related to Growth or Supplier Management.
Strong stakeholder communication skills involving multiple levels and cross-functional teams.
Capable of independently managing quality standards, deliverable timelines, and coaching team members in surveillance and testing environments.