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Tier-1 brand and metro location increase competition, though senior, niche role limits mass applicants.
Role requires deep UX research and enterprise SaaS experience, limiting cross-industry transferability.
Explicit 12+ years and leadership, domain expertise, and seniority enforce strict shortlisting.
Own the research roadmap for Security and Risk Workflows, prioritizing high-impact initiatives that influence product and business decisions.
Lead and mentor the India-based UX Research team, fostering a culture of psychological safety, research quality, and innovation, while acting as site lead and global representative.
Collaborate with cross-regional teams and use AI capabilities to enhance research methods, establish customer engagement strategies, and influence product roadmaps and investment decisions.
12+ years of experience in UX or product research, data analytics, data science, customer experience, or related fields.
6+ years of leadership experience managing technical or strategic teams, with demonstrated mentoring ability.
Advanced degree in HCI, Cognitive Psychology, Human Factors, Statistics, Data Science, Computer Science, or related field.
Work Experience Required: 12+ years in relevant fields as above.
Senior leader with proven ability to influence product and business strategy through evidence-based research and stakeholder management.
Experienced in building and managing distributed, global UX research teams in large enterprise software or SaaS environments.
Skilled in integrating AI tools and advanced research methodologies to deliver impactful insights and product innovation.