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Tier-1 employer, metro location, mid-level generalist role increases applicant competition.
Role requires niche mainframe and COBOL skills, limiting cross-industry transferability.
Explicit 5-8 year requirement plus many mandatory mainframe technologies increases filter strictness.
Provide technical and business application support ensuring quick resolution of issues, application stability, and operational efficiency.
Manage and maintain production applications post-development including monitoring, risk assessment, and escalation within service level agreements.
Lead and coach junior analysts, coordinate with development and production teams for application releases and support project initiatives focused on stability and effectiveness.
5-8 years of experience in an Application Support role.
Bachelor’s/University degree or equivalent experience.
Technical proficiency in mainframe environments including COBOL, JCL, PL/I, REXX, DB2, VSAM, CICS, and related tools like OMEGAMON, STROBE, INTERTEST.
Experience with IBM MQ Series, Connect:Direct, and enterprise scheduling tools such as OPC, Autosys, Control-M, or CA-7.
Experienced in managing complex application support in large-scale financial or technology environments with significant impact on business operations.
Strong technical skills in mainframe application environments combined with ability to communicate complex technical issues to non-IT stakeholders.
Demonstrated leadership capability by mentoring junior team members and driving support process improvements.