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Tier-1 employer but specialized ServiceNow skillset narrows the pool, producing medium competition.
Role demands ServiceNow module expertise and certifications, limiting transferability across industries.
Explicit 5+ years plus multiple mandatory ServiceNow certifications and advisory experience makes shortlisting strict.
Lead client engagements to assess and strategize ServiceNow platform capabilities and define future-state roadmaps.
Hands-on configuration and customization of multiple ServiceNow modules, ensuring technical excellence and platform scalability.
Collaborate with sales and delivery teams to develop proposals, SOWs, and support pricing and resource planning for ServiceNow projects.
5+ years of hands-on ServiceNow experience across multiple modules.
2+ years experience in advisory consulting and technical delivery with ServiceNow.
Mandatory certifications: ServiceNow CSA, CIS (2 or more of ITSM, ITOM, ITAM, HAM/SAM, HRSD, DISCOVERY), PMP or equivalent, and ITIL Foundation.
Work Location: Onsite in Delhi, India.
Experienced in both strategic advisory and technical implementation within ServiceNow environments, capable of translating business processes into technical solutions.
Proven ability to lead client workshops and stakeholder engagements to align on solution designs and platform governance.
Skilled in proposal and SOW development alongside sales teams, indicating strong cross-functional collaboration and commercial understanding.