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Tier-1 brand plus Bangalore location create moderate applicant competition for this senior, niche networking role.
Requires deep networking expertise and vendor certifications, making cross-industry transfers difficult.
Explicit 8+ years, vendor certifications and deep protocol expertise make shortlisting highly strict.
Serve as single point of contact between HPE Networking customer service, customers, partners, and Juniper for post-sales support issues.
Manage and track HPE Networking care deliverables, ensuring cases are resolved within SLAs and critical issues expedited or escalated.
Conduct customer reviews and coordinate service delivery, risk management, proactive consulting, and network health checks aligned with ITIL and customer requirements.
8+ years experience in designing, implementing, and troubleshooting Data Center and IP/MPLS Networks in large enterprises or network service providers.
Bachelor’s degree in Electrical/Electronic Engineering, Computer Science, or equivalent; MBA preferred but not mandatory.
Deep understanding of IP networking protocols including TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6, and Layer 2/3 protocols like VRRP, OSPF, BGP, Multicast, MPLS VPN.
Onsite work at HPE office; mandatory HPE Aruba or Juniper networking certifications (JNCIA, JNCIS, JNCIP, JNCIE) or industry equivalents.
Experienced professional able to operate independently managing priorities in unstructured, customer-facing network operations environments.
Strong technical expertise in core and advanced networking technologies with ability to lead technical escalations and risk mitigation collaboratively.
Skilled at stakeholder coordination across customers, partners, HPE networking services, and engineering teams for sustained service delivery and network optimization.